Answers to common questions
Can't find what you're looking for? Get in touch and we'll be happy to help.
Please call us on 0703 972 6968 or 0705 757 5110 to confirm our current opening hours, including weekend availability.
Walk-ins are welcome. If you would like to check availability before visiting, feel free to call ahead or send us a message.
For home sample collection, please call us directly to check availability in your area and to arrange a suitable time.
Please contact us to confirm accepted payment methods, including cash, transfers and any corporate or insurance arrangements.
Most tests can be requested directly without a referral. If you have a referral letter from a physician, please bring it along with you.
Turnaround time depends on the test requested. Our team will let you know the expected time when you book or submit your sample.
Results can be collected in person at the centre. Please speak with our team about other options for receiving your results.
Still have questions?
Our team is available during opening hours to talk through anything specific to your test.